Data Portability

Last Updated: February 6, 2026

At EasyCloudify, your data belongs to you. You can access, export, and download your content from your Services at any time using the tools below. This page explains how to retrieve data from each part of the EasyCloudify platform. If you need help, our support team is available 24/7 or email privacy@easycloudify.com.

How can I download my content and data from my EasyCloudify Services?

If you need to access and download data from your Cloud VPS, Block Storage, Object Storage, Managed Databases, Business Email, or Serverless apps, EasyCloudify provides a number of self-service methods to make this as easy as possible.

Cloud VPS and Block Storage

Downloading content from your Cloud VPS or an attached Block Storage volume works the same as any other secure file transfer you may already be familiar with. Connect over SSH and copy your files to your local machine. The following guides walk you through the most common methods:

• Export data from your server over SFTP — transfer files securely with an SFTP client or FileZilla.
• Export and sync data with rsync — mirror remote directories to your local machine.
• Manage your server — find your server's IP address and connection details.

What if my server is powered off or inaccessible?

Power your server back on from the control panel at /cloudpanel/server/[id], then use one of the methods above. If your server was deleted but you have a snapshot or backup, restore it first (see Snapshots and Backups below) and then export your data.

What if my content lives on a Block Storage volume?

Your Block Storage volume is accessible from the server it is attached to. Connect to that server using SFTP or rsync as described above, and your volume's data is available under its mount point alongside the rest of your filesystem.

Object Storage

EasyCloudify Object Storage is fully S3-compatible, so you can download your data directly from the control panel or with any S3 tool:

• From the control panel: Go to Storage (/cloudpanel/storage), open your bucket, select a file, and choose Download to retrieve it to your local machine.
• Programmatically: Use any S3-compatible client (the AWS SDKs, s3cmd, rclone, or Cyberduck) with your access key pair to download individual objects or sync an entire bucket.

See Object Storage for full details on buckets, access keys, and presigned URLs.

Snapshots and Backups

To retrieve content that lives on a snapshot or automated backup:

1. Create a new Cloud VPS from that snapshot or restore the backup.
2. Use one of the methods under Cloud VPS and Block Storage above to download your data.
3. Delete the temporary server once you are finished, if you no longer need it.

For step-by-step guidance, see Snapshots, Automated Backups, and Recover files from a snapshot.

Managed Databases

Your Managed Database clusters can be exported at any time:

• Download an on-demand logical backup (dump) from the database section of the control panel, or
• Connect directly with your database engine's native client (for example pg_dump for PostgreSQL or mysqldump for MySQL) using the connection details provided for your cluster.

See Database backups and restore and Connect to your database for details.

Business Email

Your mailboxes use standard IMAP, so your email is portable to any mail client or provider:

• Configure your mailbox in any IMAP-capable client (Thunderbird, Apple Mail, Outlook) and your messages sync locally.
• Use a standard IMAP transfer tool to copy all folders and messages to another mailbox or to a local archive.

See Migrate email with IMAP sync and Set up desktop email clients.

Serverless Applications

Your serverless applications are deployed from your own Git repository (GitHub, GitLab, Bitbucket) or container image, which remains the source of truth for your code. To export a serverless app, retrieve your source from your repository provider; any persistent data your app writes to a Managed Database or Object Storage can be exported using the methods above.

Deleting your data

You can delete your content at any time using the self-service features of each Service. For account-wide deletion, see our Data Processing Agreement or contact privacy@easycloudify.com. Upon account deactivation, EasyCloudify deletes your Personal Data within 30 days, subject to any retention required by law.